FAQ

Why do you require exact measurements?

Alyssa K Fashion is for ladies that want custom-sized garments that fit better than ready-to-wear options. To ensure proper sizing, I must use your exact, unique measurements.

I cannot measure myself. How can I order from you?

Please review this blog post for tips on taking your own measurements.

What is your production time?

All garments are made to order and fabric is purchased when orders are placed. Since fabric is ordered as needed, and may take up to three weeks to arrive, please allow 30 business days (not including weekends or holidays) for your order to ship. All orders will be shipped via USPS, and a tracking number will be provided. If you would like a rush order, please contact me before placing your order (sales@alyssakfashion.com). A $40 fee will be added to your order for the expedited fabric shipping cost.

Do you offer expedited shipping?

Yes, expedited shipping is available, for an additional charge. Expedited shipping does not mean expedited garment production. Expedited production is available for a $40 fee (for the expedited fabric shipping cost). Please contact me before placing your order, and specify your requested arrival date.  If expedited shipping is desired, please select the appropriate shipping option during checkout.

What is your return policy?

All garments are custom-made, according to your measurements; therefore, we DO NOT allow returns or exchanges. If the garment is defective upon arrival, please contact me within 48 hours. Any garments worn or washed will not be repaired.

Alyssa K Fashion will not be held responsible for incorrect measurements, broken zippers, or lost or damaged packages. Please verify correct measurements are provided before submitting your order.

How do I launder my garment?

Unless otherwise stated:

Ankara (African) fabrics: Dry clean only.
Woven (non-stretchy) fabrics: Machine wash cold, with like colors. For the first 3-5 washes, include a Shout Color Catcher, to maintain color. Tumble dry low. Iron.
Knit (stretchy) fabrics: Machine wash with like colors. Hang or lay flat to dry. Warm iron, if needed.

How do I order an item not featured on your site?
To request a custom order, please send a request here.